Required to attend to the individual needs of residents and to monitor them during the day or night. This role can be emotionally demanding, due to the challenging behaviour of clients, cases of terminal illness and when residents die. May need to provide support to relatives. Must be able to perform a varied range of tasks including spending time with residents (both at the unit and on external trips) to build relationships, shopping, acting as a key holder and maintaining a standard of cleanliness in residents rooms including labelling of personal clothes and tidying cupboards/drawers. Must be able to maintain records of residents care needs, advise senior staff of any issues concerning the welfare of residents and liaise with residents relatives and senior staff. Must also assist in maintaining individual standards of hygiene in accordance with clients wishes to maintain personal dignity. Will also be required to undertake appropriate activities with clients e.g. gardening, cookery etc. The role will require physical effort moving residents and the daily collection of foul linen. Must have patience and good communication skills, must be trained or willing to train in the use of moving/handling equipment e.g. hoists, glide sheets.